Authentic is all about great products delivered with great service, read what our customers think…

Great service and the furniture is amazing, I love my table and chairs.

Lisa BriggsDevon

I don’t normally leave reviews, but I was so delighted with the service received it seems only fair that I share. Our experience with Authentic Furniture was exceptional, right from our first visit to the store. I was quite indecisive to start, but Becky was eternally patient as I considered different options over several days and I never felt that anything was too much trouble. Even delivery today was outstanding, with driver Des ensuring my sofa and chairs arrived for me with enough time to make my daughter’s nativity service. I felt a little daft in the first instance, travelling more than 2hrs to visit the showroom when there are so many chain stores closer to home, but I couldn’t be happier and have received the perfect sofa, delivered with impeccable customer service.

Sarah Reynolds

My new sofas have just arrived … awesome!! Sofas are awesome the delivery men were awesome!

Grace GarveyBirmingham

A huge thank you for your great service and a fantastic sofa we love it

Lisa HollingworthNottinghamshire

Thank you so much to the team for our beautiful grand baker table and Monroe velvet dining chairs. Your customer service is unrivalled and we absolutely adore our new furniture. Thank you all so much!

Jen BeattieGlasgow

My beautiful table arrived Christmas Eve as promised. I absolutely love it a very happy customer

Lara MurrayEssex

Thank you for our 14ft dinning table it is beautiful, we’re really pleased.

Kelly RoeSomerset

Received my gorgeous Monty sofa today! So pleased! Excellent quality, well made sofa. The service from you guys and the delivery team was great! Will definitely recommend! Thanks Ellen

Ellen TwistLeigh-on-Sea

I have just taken delivery of my new leather sofa and chair and I am absolutely delighted. The service we received was first class. I will definitely return for more furniture. Thank you so much we love them

Chrissy JamesBarnsley

Dear Becky, I just wanted to let you know how delighted we are with new 2 and 3 seater sofas. Delivery men were very good and helpful. It was well worth the wait! Thank you.


I wanted to let you know that our sofa has transformed my/our lives. I am a full time wheelchair user and since getting our new Bessie sofa I now get on the sofa in the evenings and I have been liberated from my chair. I stretch my back over the lumbar support in the backrest of the sofa, and hear the crunching and clicking of my spine and it is such a relief I cannot describe it. Thank you for your patience and understanding through the process of ordering as I had particular requirements which resulted in a lot of questions.

Jan Crispin

Amazingly crafted, beautiful furniture which was as comfy and well made as it looked .Gorgeous and ruined me for anything else !

Margaret Ann HopeSheffield

The delivery company were brilliant, Des was so lovely & everything went really well. Table looks amazing thank you. Very pleased. Just need our lovely new sofa now!!

Jonathan WarrenHuddersfield

Amazing service & beautiful products which look fantastic (table & 10 chairs). Delivery service was a dream with two lovely guys who could not have been more helpful or professional.

Vicky WarrenHuddersfield

Dear Becky, We ordered a 2.5 and 3 seater Florence statesman plus a bespoke ottoman which was made to suit our requirements in the cranberry punchbag leather. We had a small delay in the delivery and an initial problem with a mark on the leather which your excellent customer services and design team sorted out and completely resolved very quickly and efficiently and returned to us without delay. I just wanted to let you know that we are absolutely delighted with the furniture. The colour is stunning, the design looks amazing in our home and the sofas are really comfortable. Everyone who has seen the furniture has commented on how good it looks and we even have in-law relatives who are thinking of coming to you when they replace their own three piece later in the year. Many Thanks and best wishes Bev and Dave Harrison

Bev and Dave HarrisonIlkeston, Derbys

Just taken delivery of our new leather 3 +1/2 seater & 3 seater in “Cobble” colour & we love it! Thank you so much also for the loan of 2 settees whilst ours was in production. Highly recommended.

Shirley HoptonAlfreton, Derbys

Hi Becky, I just wanted to let you know how thrilled we are with our pink velvet Old Bessie sofa. It is utterly wonderful and we can now have movie nights in style and comfort! Des the delivery man and his assistant were extremely helpful in taking the thing over a roof to gain access through the back French windows. I have nothing but great things to say about Authentic furniture and have recommended you very highly to other sofa seekers.

Jane WaterfallWorcestershire

Thanks for a fantastic service! Just taken delivery of 2 new sofas and I am totally in love with them……fabulous delivery service too! Highly recommended

Alicia FlintWarrington

Lovely experience purchasing our new sofa and footstool today. Can’t wait to receive our order great to find somewhere where bespoke craftsmanship is standard and no pushy sales people.

Joanna SpreSutton-in-Ashfield

Fabulous sofas, we can’t wait to take delivery of ours. Lovely staff and very helpful.

Sheridan WilkinsonHull

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