All our furniture is handmade to order, we therefore quote 10 weeks from payment of your deposit and confirmation of your order to delivery. Bespoke items will take between 10-12 weeks. Your sales person will contact you at approximately week 9 of your order for an update, bespoke orders will take a little longer, between 10-11 weeks. Our delivery driver will arrange a convenient date with you directly. We do most of our deliveries Monday to Friday between 9am and 4pm but for a small surcharge evening and weekend deliveries can be arranged if necessary, please let us know when you order so that we can arrange this for you.
Your delivery team will contact you either the evening before or on the morning of the delivery to give you a 2 hour time slot.
Following placing an order, we may need to send you a simple delivery questionnaire to help ensure that any large pieces of furniture can be easily delivered into your home. We’d hate to arrive and not be able to fit you’re lovely new furniture in!
Please note all deliveries require a signature from an adult, you will be given a copy of the Delivery Note for your own records. Please ensure that you advise us of any issues with your delivery or the service you have received as soon as possible.